Last updated 13 August 2026

Reporting illegal content

This is Repcurate's notice-and-action mechanism under Article 16 of the EU Digital Services Act (Regulation 2022/2065). Anyone - you do not need an account, and you do not need to be in the EU - can use it to tell us about content on Repcurate they believe is unlawful.

What this covers, and what it does not

Repcurate displays product information and photographs gathered from third-party marketplaces and forwarding agents. We do not host listings, we do not sell anything, and we cannot remove a product from an agent's website.

If your complaint is about a product being sold, the seller, an order or a payment, the operator you need is the marketplace or forwarding agent, not us. We can remove it from Repcurate; only they can remove it from the internet. Report to both if you want it gone.

If your complaint is about a trademark, copyright or counterfeit, use IP Reporting instead - the information we need is different.

How to submit a notice

Email [email protected] with the subject line DSA notice. To be actionable under Article 16, please include:

Where it is. The exact Repcurate URL or URLs. A screenshot alone is not enough for us to find it.
What is wrong. A clear explanation of why you consider the content illegal, and which law or provision you believe it breaches - a preference, a policy disagreement, or a suspicion of poor quality is not illegality.
Who you are. Your name and email address, so we can confirm receipt and tell you the outcome. You may omit these if the notice concerns child sexual abuse material or offences under Articles 3–7 of Directive 2011/36/EU.
A statement of good faith. Confirmation that, to the best of your knowledge, the information in your notice is accurate and complete.

What happens next

We confirm receipt by email without undue delay, to the address you gave us.
We assess the notice ourselves, in a timely, diligent, non-arbitrary and objective way. No automated system decides the outcome.
We tell you the decision and the reasons for it, including whether automated means were used in detection, and how to contest it.
If we act, that usually means removing the content from Repcurate, hiding a specific item or shop page, or removing an agent's data from our results.

If you disagree with a decision

Reply to the decision email within six months with your reasons, and it will be reviewed again. If you remain unsatisfied, you may bring the matter before a national court, or refer it to a certified out-of-court dispute settlement body under Article 21 of the DSA. Using this internal route is not a precondition to either.

The same right applies if your account or content was restricted: you will be told why, and you can contest it the same way.

Misuse

Notices that are manifestly unfounded, and repeatedly submitted in bad faith, may be deprioritised or refused after a warning, as Article 23 permits. Reporting in good faith and being wrong is not misuse; flooding the channel is.

Point of contact

For notices, for authorities, and for anything else under the DSA: [email protected]. Correspondence is accepted in English. Repcurate is operated by an individual and is not a very large online platform; the transparency obligations that apply to VLOPs do not apply here.